Moaning Monday Maniacs in March

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March in Minnesota is always unpredictable!  Just three days ago we were at 75 degrees and sunny, and were actually warmer then the city of Los Angeles!  This morning Minnesotans at least in Minneapolis anyways arose to a blustery 40 degrees with 20 mph winds!!  You can imagine the attitudes people brought with them into the office as they not only had to drag their butts back into work, but had to pull their winter jackets out of storage once again. 

Being the nocturnal manager of my property my day ends around the same time most folks start, so I often find myself holding back my enthusiasim a bit.  At least until everyone has a cup of coffee or two in them.  This morning seemed exceptionally tense with the weather acting the way it is, and I have about 15 minutes in a “pass-along” to try to motivate my staff to deliver exceptional service once again.  I always try to bring some sort of topic or current event to the meeting in which the staff can use with guests, because let’s face it regardless of what business you’re in your going to need some sort of neutral small talk in your back pocket to whip out in that dreaded uncomfortable silence.  

Today’s message was easy: The Weather.  Sounds boring I know, but I actually went online and printed off the last years weather forecast, which included 2 feet of snow as a reminder of how lucky we have been this year so far, and then I pointed out the fact that it is suppose to be back in the 70’s by the end of the week.  This simple reminder seemed to turn their spirits around a bit and shed a light of hope on the upcoming week ahead…..that or the caffeine had just kicked in!  Either way in our business when in doubt, talk about the weather.  Especially with the foreign travelers who automatically assume that Minnesota has mountains of snow all year round, polar bears and penguins walking around and guys like Steve Buscemi (from the 90’s movie Fargo) walking around in those fuzzy hats with the flaps sayin “Oh yah..don’t cha know”.  Ok so perhaps we really do have guys like that walking around saying that but what are you gonna do?

I hope the start of the week treats you well and remember to take charge of your situation before your situation takes charge of you and always think three moves ahead!  That’s all I’ve got

Yours in Hospitality

Brian

 

Creative juices flowing FINALLY….and I’m back at it!

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Ahhh the good ol blog, my it has been far too long!  To start off this entry my humble apologies to those subscribers that haven’t seen any type of action from me in the past 6 months.  I was in a bit of a “funk” so to speak at my last property and wasn’t quite in the right environment to get the creative juices flowing.  I’m sure you can all relate, but it’s funny how mere survival, lack of sleep, being overworked and lack of support can put a damper on our creative abilities.  That, and I had been doing nothing but spending time with my wife, working and lots of  ice fishing (come on, it’s Minnesota you know we sit on the ice and drink beer in the winter for fun!)  On a serious note though it’s far to easy for all of us to slip into this habit of simply existing.  Even if it’s with a job that we love doing.  Routine has it’s faithful way of creeping back into out lives and  to stand out, think creatively and be bold on a regular basis really takes some work, ya know!  I mean the real challenge is how to do all of the above in a way that people have yet to read/see, which no thanks to the massive connection on the interent is a lot easier said then done, let’s face it we’ve seen it all and heard it all on Facebook already! 

I am thrilled to say that my fire has been re-kindled by a man from Switzerland, who found my E-Book Hospitality: Minnesota Nice read it and sent me a message on LinkedIn giving feedback and was sincerely interested in the concept of my message.  Wow, if you could bottle and sell that feeling you get when a stranger notices your work, you’d never have to work again!

On the home front I am pleased to report that I have now left my former corporation and now am ecstatic to be a part of the Starwood family and The W Hotels brand.  If you have yet to experience The W in any major city you’ve really got to check them out.  They literally throw the traditonal methods of hospitality “out the window” and WOW guests with style, new verbage and a fresh approach to all that hospitality has to offer.  Not to mention celebrity appeal in Hollywood!  Personally the transition was brilliant and I highly anticipate my future ventures and networking and will be sure to blog more now then ever.  I hope your spring has sprung into action and be sure to stay tuned into the Minnesota Nice side of Hospitality!

Yours in Hospitality

Brian Nylander

Here’s to new adventures in Business!

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Greetings fellow blog folk!

My slacker behavior has gone on long enough, and I must Blog!  I’m sure you can relate, especially if you’re a fellow blogger yourself when I say that after a few days of not posting anything you start getting “the shakes” a bit.  Alas, my two days off went way too fast!  However yesterday was a very productive day as I ventured into a side business, run by myself, but partnered with a close associate of mine that will make a nice bit of side action.  I’ll spare you the details, and the sales pitch…… as I plan on keeping family and friends, a good distance from this business.  That’s definitely one of the things I have learned the hard way over the years, is that when it comes to non-traditional forms of business, your family will almost always try to talk you out of it.   I’m pretty excited though, my online networking has really started to boom as Twitter followers just hit 3500 tonight and plan to be at 5,000 by the end of the week!!!  All strangers, but all potential clients!  It’s a lot of work and a lot of schmoozing, but the connections are priceless.  Actually, you could put a price on it, and people are even crazy enough to pay for followers on Twitter, when really with a bit of work…..and about 5 seperate outside websites, the sky is the limit!

So CHEERS to New Business Ventures….. no matter how small they start!

Have a great weekend!

Yours in Hospitality,

Brian

Genuine Happiness Comes From Within

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Greetings Virtual Amici!

At last,  my long awaited weekend is upon me!  A glorious two day adventure, that will hopefully satisfy my “itch” to get outside and do something  before we’re all knee deep in that frozen white stuff that just went away a mere several months ago….That being said, my brain has punched out already and is rolling on auto-pilot tonight.  Instead of attempting to jump start the ol’ creative juices and come up with something original, I dug up a stellar article I came across on a very good topic.  Today’s topic will fall under the Self Improvement category and I found the article to be very motivating as I hope you do too!  Enjoy!

“Life isn’t the sweetest candy. Sometimes, when I feel like the world is just too heavy, I look around and find people who continue to live fascinating and wonderful lives. And then thoughts come popping into my mind like bubbles from nowhere – “How did their life become so adorably sweet? How come they still can manage to laugh and play around despite a busy stressful life?” Then I pause and observe for awhile. I figured out that maybe, they start to work on a place called ‘self’.
So, how does one become genuinely happy? Step 1 is to love yourself.

My theology professor once said that “loving means accepting.” To love oneself means to accept that you are not a perfect being, but behind the imperfections must lie a great bit of courage to be able to discover ways of how to improve your ability to recover from your mistakes.

Genuine happiness also pertains to contentment. When you are contented with the job you have, the way you look, with your family, your friends, the place you live in, your car, and all the things you now have – truly, you know the answer to the question “how to be genuinely happy.”

When we discover a small start somewhere from within, that small start will eventually lead to something else, and to something else. But if you keep questioning life like it has never done you any good, you will never be able to find genuine happiness.

I believe that life is about finding out about right and wrong, trying and failing, winning and losing. These are things that happen as often as you inhale and exhale. Failure in a person’s life has become as abundant and necessary as air. But this should not hinder us from becoming happy.

How to be genuinely happy in spite of all these? I tell you- every time you exert effort to improve the quality of life and your being, whether it is cleaning up your room, helping a friend, taking care of your sick dog, failing an exam and trying again, life gives you equivalent points for that.

Imagine life as a big score board like those which are used in sports. Every time you take a step forward, you make points. Wouldn’t it be nice to look at that board at the end of each game and think to yourself “Whew! I got a point today. I’m glad I gave it a shot”, instead of looking at it all blank and realizing “Geez, I didn’t even try today. I wish I had the guts to try out. We could have won!” and then walk away.

Genuine happiness isn’t about driving the hottest Formula 1 car, nor getting the employee of the year award, earning the highest pay, or beating the sales quota. Sometimes, the most sought after prizes in life don’t always go to the fastest, the strongest, the bravest or not even the best. So, how do you become genuinely happy? Every one has his own definition of happiness.

Happiness for a writer may mean launching as many best selling books as possible. Happiness for a basketball rookie may mean getting the rookie of the year award. Happiness for a beggar may mean a lot of money. Happiness for a businessman may mean success.

So, really now, how do we become genuinely happy? Simple. You don’t have to have the best things in this world. It’s about doing and making the best out of every single thing. When you find yourself smiling at your own mistakes and telling yourself “Oh, I’ll do better next time”, you carry with you a flame of strong willpower to persevere that may spread out like a brush fire. You possess a willingness to stand up again and try – that will make you a genuinely happy person.

When you learn to accept yourself and your own faults. You pass step 1 in the project of how to become genuinely happy. For as long as you know how to accept others, you will also be accepted. For as long as you love and know how to love, you will receive love tenfold back.

Again, throw me that same question how to become genuinely happy. I’ll refer you to a friend of mine who strongly stated- “Most of us know that laughter is the best medicine to life’s aches and pain. But most of us don’t know that the best kind of laughter is laughter over yourself. Because then you don’t just become happy, you become free.”

 
There you have it!  Free yourself, and the rest will play itself out!  Have a great rest of the week folks and my door is always open.
 
Yours in Hospitality,
Brian
  • Want to take the “Minnesota Nice” mentality with you everywhere and work in the guest service industry???  Get your very own copy of Hospitality: Minnesota Nice the motivational NEW E-Book catered directly to industry of serving guests, and the Minnesota approach that will give the you the upper hand in any situation!  Click the underlined title to be taken to Amazon.com for safe, secure purchase
 

Ready….Set…….Monday, Oh wait it’s Labor Day!

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Happy Labor Day Folks!

For those of you,  like myself, who are (Laboring) on this fine day dedicated to the social and economic achievements of American workers….I commend you!   Though, I’m sure it wasn’t by choice….but kudos to you regardless for sucking it up and not calling in sick!

Rather than grease your Monday morning with some uplifting, motivational, sehf help topic;  I figured in honor of this Federal Holiday I would dig up some facts, since clearly I couldn’t exactly remember why Labor Day is celebrated and if you can, then well I owe you a cookie, or a virtual high-five or something!   By facts I mean (directly sited off the US Dept. of Labor website, not that Wikipedia crap!)   Enjoy and perhaps you’ve learned something new!

  • Labor Day:  constitutes a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our country.
  • The first Labor Day holiday was celebrated on Tuesday, September 5, 1882, in New York City, in accordance with the plans of the Central Labor Union. The Central Labor Union held its second Labor Day holiday just a year later, on September 5, 1883.

  • In 1884 the first Monday in September was selected as the holiday, as originally proposed, and the Central Labor Union urged similar organizations in other cities to follow the example of New York and celebrate a “workingmen’s holiday” on that date. The idea spread with the growth of labor organizations, and in 1885 Labor Day was celebrated in many industrial centers of the country

  • Through the years the nation gave increasing emphasis to Labor Day. The first governmental recognition came through municipal ordinances passed during 1885 and 1886. From them developed the movement to secure state legislation. The first state bill was introduced into the New York legislature, but the first to become law was passed by Oregon on February 21, 1887. During the year four more states — Colorado, Massachusetts, New Jersey, and New York — created the Labor Day holiday by legislative enactment. By the end of the decade Connecticut, Nebraska, and Pennsylvania had followed suit. By 1894, 23 other states had adopted the holiday in honor of workers, and on June 28 of that year, Congress passed an act making the first Monday in September of each year a legal holiday in the District of Columbia and the territories.

  • The form that the observance and celebration of Labor Day should take were outlined in the first proposal of the holiday — a street parade to exhibit to the public “the strength and esprit de corps of the trade and labor organizations” of the community, followed by a festival for the recreation and amusement of the workers and their families. This became the pattern for the celebrations of Labor Day.

  • The vital force of labor added materially to the highest standard of living and the greatest production the world has ever known and has brought us closer to the realization of our traditional ideals of economic and political democracy. It is appropriate, therefore, that the nation pay tribute on Labor Day to the creator of so much of the nation’s strength, freedom, and leadership — the American worker.

Source: http://www.dol.gov/opa/aboutdol/laborday.htm

There you have it folks, straight from Uncle Sam’s website (not Facebook account either).  Kind of funny, and forgive me for sounding like the ultra liberal that I have become, but since the Labor Day tradition began with the labor movement (I.E. the unions) I say if you are the typical right-winger and against the labor unions you should NOT be able to celebrate the holiday nor take the day off of work.   Yeah, see how well that works right?

Have a great day, regardless of what you’re up to!

Yours in Hospitality, 

Brian

  • Want to take the “Minnesota Nice” mentality with you everywhere and work in the guest service industry???  Get your very own copy of Hospitality: Minnesota Nice the motivational NEW E-Book catered directly to industry of serving guests, and the Minnesota approach that will give the you the upper hand in any situation!  Click the underlined title to be taken to Amazon.com for safe, secure purchase.

Motivation does not last….

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Enjoy your Sunday folks, I picked this article up off another great website and although it seems a bit rough structure-wise, the message is clear and I personally found it to be rather motivating in it’s own way. I  hope it stimulated some thought for your upcoming week, may it be a good one!  

Motivation does not last

October 21, 2009 | Author: | Posted in Motivations Articles
 
“Jim Rohn, now an Apple acclaimed author, apostle and business philosopher, started his adorning adventure back he was 25 years old.  At that point in his life, he was not alone bankrupt but in debt.  Bankrupt is a acting banking state; however, poor is a accompaniment of apperception from which accretion takes added effort.  Almost every abundant baton and banking success has suffered from banking abridgement at one point. None of them anytime advised themselves poor.  Every abundant baton aboriginal developed cocky afflatus afore they could finer affect others.  Zig Zigler said, “Motivation does not last, but neither does bathing, that is why we do it every day.” The aforementioned account applies to inspiration.  In adjustment to affect added people, you aboriginal crave a afire admiration aural yourself.  Your own close affection and cocky afflatus blaze will ammunition the blaze to affect others.  One of the greatest thrills for me is to apperceive that I accept touched, confused and aggressive addition to go advanced and accomplish their dreams.  Jim Rohn said one of the greatest thrills for anyone is to apprehend their name in addition else’s testimonial.  Teachers and pastors rarely baddest that vocation for the banking rewards;  they baddest those careers to affect others to advance their abounding potential. 
I started teaching seniors in aerial academy the day of my 21st birthday.  Now some 40+ years after I still apprehend from some of those students.  The joy I feel audition about the appulse I fabricated on their lives transcends explanation.  My adolescent son had the befalling to abstraction law but chose to be a aerial academy abecedary instead.  His affection for his acceptance provided him the befalling to be the youngest administrator of an all-embracing aerial school.  Currently he chairs the all-embracing analysis of a basic academy in New Hampshire.  The appulse he provides inspires his students, his baby sons, his admirable wife, the adroitness at the academy and apparently so abounding others whose lives he has touched.  We anniversary accept the befalling every day to affect others.  Perhaps it is a smile or a affectionate chat to brighten someone’s day.  As a adolescent distinct mother, I abstruse that accouchement apprentice added by what we do than what we say.  Accouchement are acutely observant. They apprehend added than best accord them acclaim for observing.  The acutely baby altruistic acts of parents, co-workers or administration affect others to extend themselves.  Every action creates an influence.  Back the bequest you accept to actualize revolves about affectionate gestures, you affect me and you will enhance the lives of others. 
Everyone will be remembered for the problems they actualize or the problems they solve.  You choose.  As I address this, I attending up on the top of my cycle top board to a simple little gray bedrock which was accustomed to me by an agent about 30 years ago.  Engraved in the bedrock is the one word,”inspire.”  The badge of acknowledgment for what seemed to me as a baby action of affection impacted and inspired.  Whose activity will you accept the befalling to affect today?
Even added important – – will you accomplish the accomplishment to affect others today? What a admirable apple we will actualize by extending afflatus and affection to others.”
 
Well there you have it, chew on it for a bit and see how the beginning of your week goes.  Also don’t forget to pick up a copy of Hospitality: Minnesota Nice the motivating new E-Book for sale on Amazon and other e-book online reailers.  (click the blue link to pick up the Book and free Kindle Viewer to read it)
 
Yours in Hospitality,
 
Brian

The world needs William Shatner………

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To lighten the theme a bit with the upcoming weekend I figured I’d post an interesting article I found on a website I reference every now and again.  Enjoy!

Our Need For William Shatner by: Kenneth McCormick

In the old days, well old days to you but not such old days to me, certain actors and actresses would become so popular that they would go on seemingly forever in films, until they were not able to do the job any longer or died. Some of these people were Henry Fonda, John Wayne, Jimmy Stewart and others. This was said to be attributed to their great skill at acting. We would watch one of their movies and say things like, wow he still has it. That was a complement which meant he still was a great actor. These names were so powerful that when they would appear on a movie marquee, many people would rush to see the movie, just because a certain person was in it. I guess you would have to say that this was the golden age of movies. Then something very profound happened. Television started to become popular. With television however, it was much harder to attain this type of status, although in the beginning a few did like Milton Berle and Jack Benny, two comedians. Then it happened, one person came on to the scene in the sixties and his fame is still with us to day. William Shatner was not an actor that you would put into the class of a Fonda, Taylor, or Bogart. He never claimed that he was. He began his acting career in 1950. He was born in 1931 and kept his real name which is very unusual. His full name is William Alan Shatner and as most people know, he was born in Canada. His grandfather was Wolf Schattner and anglicized the family name to Shatner. Shatner was raised in the conservative Jewish religion. When I said that Shatner was not in the class of Fonda and others, this was not to say that he was not a good actor. He was trained as a classical Shakespearean actor and appeared in the Stratford Festival of Canada in Stratford, Ontario. There is something about Shatner’s personality that seems to make us like to watch him. I don’t know the man since I have never met him, but he does come across like a very likeable person. I remember watching him recently on an interview show that he had on cable and he interviewed Leonard Nimoy. Icouldn’t pull myself away from it. Does Shatner have some power over us that we are not aware of? There are still a few of us around that remember the Howdy Doody Show. It was a very early tv show for children that featured a marionette as Howdy Doody. Shatner played Ranger Bob in the Canadian Version. Shatner did have some experience in the movies and was in the movie, The Brothers Karamazov. He played the younger brother. The film featured many big names of the time such as Yul Brynner, Lee J. Cobb, Richard Basehart, Albert Salmi, Maria Schell, Clare Bloom and others. Although Shatner made many movies other than Star Trek, I do not believe that is where his popularity arose from. It came initially from television. He made at least a couple of the original Twilight Zones, which are constantly being shown on television. He also did many voices, but when he became the fearless Captain Kirk of the star ship Enterprise, his career was really born. As strange as it seems, he probably didn’t know it at the time, because the series was canceled after about 90 + episodes, but enjoyed and still enjoys constant re-runs. Millions of people have grown up watching Shatner perform some hammy acting at times in the series, but there was that something that he had that made every episode enjoyable. The show began to have a life of its own. Star Trek conventions began to appear everywhere and suddenly everything Star Trek became collectable. Kirk (William Shatner) started to appear in small plastic statue form in all different Star Trek toys. People did not seem to be able to get enough of him. Then came the Star Trek movies. Shatner seemed to have perfected his acting ability to the point where it was even more enjoyable in the films than it had been on the tv screen. The first movie was Star Trek: The Motion Picture. Actually it wasn’t very good. The next film however was considered one of the best and that was Star Trek II: The Wrath of Khan. The other films featuring the original cast were Star Trek III: The Search for Spock, Star Trek IV: The Voyage Home, Star Trek V: The Final Frontier, StarTrek VI: The Undiscovered Country. The last Star Trek film that Shatner was to appear in was Star Trek: Generations. We were all at a point now where we needed to see Shatner again. It had been some time since he had appeared on television. Before I get into that I have to tell you that Shatner received or was nominated for numerous awards for his acting. Here is a list of them: 2005 Golden Globe: Best Performance by an Actor in a Supporting Role in a Series, Miniseries or Motion Picture Made for Television – Winner 1999 Emmy: Outstanding Guest Actor in a Comedy Series – Nominee 2004 Emmy: Outstanding Guest Actor in a Drama Series – Winner 2005 Emmy: Outstanding Supporting Actor in a Drama Series – Winner 2006 Emmy: Outstanding Supporting Actor in a Drama Series – Nominee 2007 Emmy: Outstanding Supporting Actor in a Drama Series – Nominee 2008 Golden Globe: Best Performance by an Actor in a Supporting Role in a Series, Miniseries or Motion Picture Made for Television – Nominee 2008 Emmy: Outstanding Supporting Actor in a Drama Series – Nominee 2009 Emmy: Outstanding Supporting Actor in a Drama Series – Nominee Shatner was featured in several television series. They were the $10,000 Pyramid, 3rd Rock from the Sun, Battle of the Network Stars, Dr. Kildare, T.J. Hooker, The Defenders, The Late Late Show with Craig Kilborn and the Practice. He also has been the guest star on shows over 260 times and growing. He has appeared in over 52 movies as either an actor or voice. To this we have to add that he produced some shows and directed some episodes of shows. At 79 years old, as of the writing of this article, Shatner is not finished yet and currently has a new show to fulfill our need to see him, it is called Shatner’s Raw Nerve and appears on the Bio channel. It is basically an interview show where a guest comes on and is asked interesting questions by Shatner. It may not be the same as watching Shatner fight a lizard looking alien using only whatever is at hand, but he is getting a little long in the tooth for that. I guess we will just have to satisfy our Shatner needs without the action that used to accompany them. An old Shatner is better than no Shatner at all. Ken is the webmaster of Http://aboutfacts.net an interesting, free Internet magazine that is suitable for the entire family.

Well there you have it folks….what would the world be like without William Shatner???? I don’t want to know 🙂

Have a great weekend!

Yours in Hospitality,

B

Don’t forget to get your own copy of HOSPITALITY: MINNESOTA NICE the new great new E-Book for sale now at several online retailers including Amazon

Copyright © 2010 by About Facts Net and its licenseors. All rights reserved. Permission is granted to reprint this article as long as the article is unchanged and all links are left intact including the biography.

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